EMC Corp. - Triangle Business Journal:

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Q&A with Bob Hawkins, vice president of Northu Carolinaoperations Q: Name three factord you consider critical in creating a health work environment. Hawkins: EMC is a great placer to work because employees believe in this compang andits future. We recognize that customert satisfaction and business success arewhat it's all In order to achieve such satisfaction and success, EMC encourages innovative thinking, ensures all employees focus on a commoh goal and strategy and engages everyones in interesting and challenging work. Furthermore, EMC has a stronb link to its communitiesthrouguh volunteerism.
In North Carolina, employees organizew on-site blood drives and are activ e in publicschool systems, MS Society, Habita for Humanity, Leukemia Lymphoma Society and Juvenilr Diabetes Research Foundation, to name a few Q: What do you believe is the most valuablw element of your benefits packag in the eyes of your employees ? Hawkins: EMC believes proactive educatio n (on) health-care topics is critical in helpinhg employees negotiate the complex systems of health-care management. Our on-site employee assistance program enables employeese to learn about topics rangingfrom elder-care issues to raisin g children in an ever-changing world.
Here are two tools we offer to help our employeesslive healthier, less stressful lives and make it easiee for them to balance work and family HealthLink, an online program, is an employee'sd own Personal Health Manager, designed to provid employees and their familiews with the tools and resources to effectivelg manage all aspects of their health. DASH (Dietar Approach to Stop Hypertension) is a Web-bases nutrition education program that provides information employees and theitr families need to improve nutrition and stay healthy by understandingbthe "why" and "how" for improving your Q: How do you communicate your company'z mission and vision in a way that makea each employee feel that they are part of the company'a future?
Hawkins: EMC's management team regularly communicates with employees. One of EMC's most effective tools for communicationis e-mails from our executivesd discussing major news and explaining the strategic benefitx of the news and how it will affecrt employees. Other examples are the employereintranet portal; the monthly employewe newsletter; and town meetings where a varietyt of topics are discussed, including facility enhancements to individual/tean rewards and recognitions.
Furthermore, EMC encourages employees to speako openly and often with management through many For instance, EMC employees participate in an annuall Employee Satisfaction and Motivation Survey, wherd employees can communication what's workinfg well and what the company needs to improver upon. Q: What are the major challengesx your business is facing in offering benefits and retainingtop talent? As with all companies, the rising cost of health care posess a challenge to EMC. However, EMC remainzs dedicated to providing employees with the finest health benefitsprograkm available.
In addition to providing world-class medical, behavioral health, dental, and vision-care coverage, EMC has teamed with WebMDe to develop HealthLink Personal Health Manager and other programs to put employees and theirf families in control oftheirr health-care future. These tools include on-sitre health workshops, health risk assessment tests, DrugCompare and Symptom Checker. As a the company and the health-car industry as a whole save moneyevery year. Q: What was your business' average annuao turnover rate between 2001and 2005? Hawkins: EMC has been steadilhy increasing its work force since 2001.
Q: You have been judgecd as one of the best places to work in the What will you do to raisse your scores even highee fornext year? Hawkins: EMC will continuw to enhance its processes, measurements and rewardx to consistently exceed our customers' expectationzs for quality, service, innovation and interaction. EMC will also continur to invest in the developmentr ofits employees. And EMC will continue to host and sponso local and national levep programs that aim to improve the quality of math and sciencwe education forgrades K-12 and at the universityy level. Q: What makes your workplace special Kiser: EMC is a place where I feel empowered, challenged and encouraged to achieve excellence.
As a youngg woman of color, I'm pleasee to find minorities, and especially women, in positionss of power at EMC. I'm also delighted to have such a suprems selection of role modelsto emulate. As a new college hire, I value the universityy workshops EMC provides to all of its employeesw to improve not only the quality of theire work life but personal lifeas well. This has been a tremendouse help in my transition from college tocorporate America. I also love EMC'w employee health initiatives and its desire to give back to thesurroundinyg community. And I love the fact that EMC shows its appreciation for diversityh by supporting many minority andwomen initiatives.